Understanding Bills

man and woman worrying about utility bill on a flyer for the CARE program

Bills can be confusing, but we are here to help!

RCEA and PG&E work together to bring you Community Choice Energy. Even our bills are combined—you only get one bill (from PG&E), which itemizes the various charges associated with our energy services.

There are two separate components to your PG&E bill, they are not duplicate charges. If you opt out of RCEA as your electricity provider, then PG&E will be providing both your electricity and delivery.

  1. RCEA’s electricity “GENERATION” charges

  2. PG&E’s charges for “DELIVERY” of the electricity 

Below is a Time-of-Use sample bill, which most Community Choice Energy customers now receive.

UNDERSTANDING YOUR BILL” describes all the different elements on each page of your PG&E bill. Be sure to scroll down to the end where you can “do the math” and calculate the actual cost for RCEA’s electricity, which is a little bit less than what PG&E would have charged you.

understanding your bill details page 4

Here’s another way to calculate your savings:

graphic and numbers explaining how to calculate your savings

Examples of bills with different rate schedules:

We understand that even a small change can be confusing. Please call or stop by if you have any questions. We’d be happy to walk you through your bill so you understand the benefits and your choices.

Rates for the Community Choice Energy program are set by the Board of Directors at regularly scheduled meetings that are open to the public.

Contact Us

633 3rd Street

Eureka, CA 95501

(707) 269-1700

(800) 931-7232

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