Energy efficiency, clean energy and renewable energy investments all play an important role in the sustainability and resiliency of our homes, businesses and community.
Upfront project costs are often a barrier to achieving a healthier, more comfortable and more sustainable home or business. Financing is an important tool to lower these upfront costs. Some financing products, including but not limited to those listed below, are designed specifically for energy efficiency and renewable energy projects. RCEA does not endorse or recommend any specific financing product. Please consult your financial advisor to identify the best product for your situation.
In recognition of financial hardships some customers may be facing, and consistent with PG&E’s suspension of power disconnections for not-payment, RCEA will not take action on late payment for electricity services during the current COVID-19 crisis.
Arrearage Management Plan (AMP)
AMP is a payment plan program that allows eligible customers who make on-time payments on their current monthly energy bills to receive debt forgiveness for previous overdue balances. AMP is available to residential customers who meet the following requirements:
- Enrolled in CARE or FERA discount program
- Owe at least $500 on their combined electric and gas bill
- Are more than 90 days past due
- Must have made at least one on-time payment in the past six months
- Must have been a PG&E customer for at least six months
Once enrolled, with each on-time payment, AMP will forgive 1/12 of the eligible debt owed at the time of AMP enrollment. After twelve on-time payments of current monthly charges, eligible debt will be forgiven up to $8,000. Missing two consecutive payments will lead to removal from AMP.
To confirm eligibility and/or enroll, customers should call PG&E at 1-800-743-5000. Visit PG&E’s website for more information.
CARE (California Alternate Rates for Energy Program)
The California Alternative Rate for Energy program is administered by PG&E. Qualifying customers can receive a monthly discount of 20% or more on gas and electricity. Participants qualify through income guidelines or if enrolled in certain public assistance programs.
For more details and a link to apply or information on other programs you may qualify, please visit PG&E’s CARE webpage or call the CARE/FERA line at 1-866-743-2273.
FERA (Family Electric Rate Assistance Program)
The Family Electric Rate Assistance Program is program administered by PG&E. Customers qualify through income eligibility requirements AND must have a family size of at least three. The program allows for a monthly discount of 18% on electricity only. For more information or to check eligibility and program guidelines, please visit the FERA website or call 1-866-743-2273.
Medical baseline is a PG&E program that offers lower monthly energy rates to account for the medical needs of residential customers. Customers can receive advanced notice of Public Safety Power Shut-offs. Customers already enrolled in the program may self-certify online. New customers should call PG&E customer service number at 1-800-743-5000.
Visit the PG&E Medical Baseline page for more information.
PG&E Payment Plan and Budget Billing
Customers can request an extension on a payment through PG&E.
With budget billing customers can adjust monthly payments for a consistent monthly bill amount by averaging last 12 months of usage, then every four months performing a true-up if usage exceeds average monthly amount. Budget billing takes effect on the next bill-cycle. Apply online at PG&E’s Budget Billing page.
REACH (Relief for Energy Assistance through Community Help)
Customers that qualify for the REACH program receive a one-time energy bill credit of up to $300. This credit is administered by PG&E and their partner organization Dollar Energy Fund.
For more information and to learn about requirements to qualify for the program, please call 1-800-933-9677 or visit PG&E Reach page.
Energy Conservation Assistance Act (ECAA) Program Loans
The California Energy Commission offers loans for projects with proven energy and/or demand cost savings. Public Entities may be eligible for 1% loans on a first-come, first-served basis, and 0% loans are available to Local Educational Agencies on a competitive basis. Energy efficiency projects must be technically and economically feasible. For complete details and application information, visit the California Energy Commissions’s website.
HEAP (Home Energy Assistance Program)
Redwood Community Action Agency offers support to residents of Humboldt and Modoc counties in covering energy costs through their Home Energy Assistance Program.
Redwood Community Action Agency provides assistance with PG&E bills, wood, propane, and oil. Customers can call (707) 444-3834 on Monday mornings between 9:00 a.m. – 12:00 p.m. if they haven’t already received assistance from RCAA in the past year.
Applicants with questions are encouraged to call (707) 444-3831 ext. 202. Applicants will be asked to leave their name, address, and phone number. If they do not receive a response within 5 business days they are encouraged to call back.
For more information, visit Redwood Community Action Agency’s Energy Services page.
Pacific Gas and Electric Company offers zero interest, zero penalty loans to eligible business customers to pay for energy efficiency retrofit projects, including upgrades to LED lighting, refrigeration, HVAC, food service and LED streetlight projects. Read more about On-Bill Financing.
PACE is a program that allows both residential and commercial property owners to borrow money in order to make energy efficiency and renewable energy upgrades to their property. The loan is paid back as part of the property tax bill. Get more information about PACE and see a list of PACE programs in Humboldt County and California on the PACE website.
The REEL Program
The Residential Energy Efficiency Loan (REEL) program was developed by the state to help California reach its aggressive clean energy goals and reduce climate pollution. The program allows lenders to offer attractive financing so homeowners can improve the energy efficiency and comfort of their homes. There are also options with REEL for Small Businesses.
The Salvation Army Family Services office is open Monday-Thursday from 11am-3pm. They offer bill pay assistance, for utilities and rent. Customer should mention if they have received an emergency shut-off notice.
For more information, contact the Eureka Salvation Army at 707-442-6475 or visit the Eureka Salvation Army website.