Monday, May 23, 2022

The Redwood Coast Energy Authority (RCEA) and local law enforcement are receiving reports that individuals claiming to represent RCEA and/or Pacific Gas and Electric (PG&E) are going through neighborhoods asking to come into homes to discuss energy contracts and potential bill savings. Please be aware that this is not RCEA; RCEA does not go door-to-door to discuss bills or services. Included in the reports are promises of less expensive natural gas contracts, which RCEA does not handle. RCEA only sells electricity.

RCEA encourages the community to approach these solicitations with caution, read through all the details, don’t share your personal information or sign anything until you are confident that it will benefit you and that it is a legitimate offer.  Some customers who have signed up with similar non-local gas solicitors in the past have reported that they were locked into long-term contracts and that the cost was significantly higher than what they were previously paying with PG&E.

Additional scams reported this year include callers asking for bill payment over the phone. Remember to only pay your current and past due bills via your usual secure payment options. If someone calls for your credit card information to keep your account active, hang up and call PG&E’s customer service if you have questions.

To discuss your bill in detail, call RCEA at (707) 269-1700 or PG&E at (800) 743-5000. RCEA’s website has information about all of RCEA’s trusted services, including rebates, financial assistance, energy efficiency, electric vehicle incentives, local renewable energy projects, events, and notifications about current scams. www. RedwoodEnergy.org.