COVID-19

COVID-19 Updates from RCEA

Offices Closed

RCEA’s offices are closed to the public during the County of Humboldt’s Shelter in Place Order and the COVID-19 pandemic. Most employees are working remotely and a few essential staff will continue onsite. Thank you for your patience.

We encourage you to continue to contact us at (707) 269-1700 or by email info@redwoodenergy.org if you have any questions or concerns. 

Meetings and Events

Until further notice, RCEA has cancelled all public, face-to-face workshops and events.

Our Board of Directors meetings are available online. Options for viewing and participating, including submitting public comments, are being posted on our Board page.

Community Advisory Committee meetings are being held online as well.

Financial Assistance

Visit our Financial Assistance page to learn about options for paying your bill, how to reduce the amount of your bill, and other important new details.

On the financial assistance page be sure to take advantage of the CARE program:

CARE Program Discount. The California Alternative Rate for Energy program, administered by PG&E, is one of the most significant ways to save money. The program is easy to apply for and customers have a good chance of qualifying if your income has changed or you receive other financial assistance. Qualifying customers can receive a monthly discount of 20% or more on gas and electricity. Participants qualify through income guidelines or if enrolled in certain public assistance programs. For more details and a link to apply or information on other programs you may qualify, please visit PG&E’s CARE webpage  or call the CARE/FERA line at 1-866-743-2273.

Also important to note:

Suspending Power Shutoffs. Customers will NOT be disconnected for non-payment of electricity bills. PG&E has announced a moratorium on customer shutoffs for nonpayment, and since RCEA customers receive electricity distribution services from PG&E, this suspension applies to RCEA customers as well. For more information regarding PG&E’s customer policies during the COVID-19 epidemic, visit https://pge.com/.

Early California Climate Credit. Bi-annually, the California Public Utilities Commission provides a credit to customers’ utility bills, known as the “California Climate Credit.” This part of a statewide effort to fight against climate change. Typically, this credit is distributed in April and October. This year, the CPUC has worked to applying the October electric credit earlier to customer utility bills. This will result in a bill credit for $35.73 in April, $17.87 in May and $17.86 in June. To learn more about the California Climate Credit, visit the California Public Utilities Commission website.

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Energy Efficiency Options

Contact Us

633 3rd Street

Eureka, CA 95501

(707) 269-1700

info@RedwoodEnergy.org

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